Privacy Policy

Introduction

At RemoteBeat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

We are committed to being transparent about our data practices and giving you control over your information.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name
• Organization name
• Role/function
• Password (encrypted)

Developer Activity Data

With explicit consent from developers, we collect activity data from integrated platforms:

• Commit metadata (timestamp, message, repository, files changed count)
• Pull request information (creation, review, merge timestamps)
• Issue and task tracking data (creation, updates, completion)
• Code review participation
• Platform usernames and identifiers

What we DO NOT collect:

• Code content or file contents
• Keystrokes or screenshots
• Time tracking or activity monitoring
• Private messages or communications
• Browsing history or personal device data

Usage Information

We automatically collect certain information when you use our service:

• Browser type and version
• Device information
• IP address
• Pages visited and features used
• Time and date of access

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Generate analytics and insights about developer activity
• Match developer identities across platforms
• Improve and optimize our service
• Communicate with you about your account
• Respond to your requests and support inquiries
• Detect and prevent fraud or security issues
• Comply with legal obligations

Developer Consent

We take developer consent seriously:

• Explicit Opt-In: Developers must explicitly consent to have their activity tracked
• Granular Control: Developers can control which platforms are tracked
• Right to Withdraw: Developers can withdraw consent at any time, and their historical data will be anonymized
• Transparency: Developers can see exactly what data is being collected about them

Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Within Your Organization: Activity data is visible to authorized users within your organization based on role-based access controls
• Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, customer support)
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security audits and penetration testing
• Access controls and authentication
• SOC 2 Type II compliance (in progress)
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our service and comply with legal obligations:

• Account Data: Retained while your account is active and for up to 90 days after deletion
• Activity Data: Retained according to your plan (30 days for Free, unlimited for Professional/Enterprise)
• Anonymized Analytics: May be retained indefinitely for product improvement

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@remotebeat.io.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns (via privacy-focused analytics)

You can control cookies through your browser settings. Disabling cookies may limit some functionality.

Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page with an updated "Last updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice within the service

Your continued use of the service after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: